Frequently Asked Questions

How much tick history is available for download?

Last Updated on: March 17, 2022 Reading Time: < 1 minute

Users can download up to 180 calendar days* (includes weekends and holidays) of tick history outside of U.S. equity market hours (9:30 a.m. – 4:30 p.m. ET, Monday – Friday). During this market time, the download is limited to eight calendar days. Note that this restriction does not impact minute or daily history. * Trial

How reliable is IQFeed?

February 16, 2021 Reading Time: < 1 minute

As a provider of true unfiltered tick-by-tick data, IQFeed is hard to beat. We have multiple ticker plants and data centers to ensure that IQFeed is one of the most reliable market data providers available. And our 24×5 customer support (phone, chat, and email) is unmatched, expediting attention to your questions or concerns. Most of

I just subscribed – why can’t I connect?

Last Updated on: February 11, 2021 Reading Time: < 1 minute

Be sure that you have installed the lasted version of DTN IQFeed (download here) and that you are using a partnered 3rd-party software. If so, and you are still having problems connecting to DTN IQFeed, please contact DTN IQFeed Support.

I want to receive data for an exchange not carried by IQFeed. Can it be added?

February 16, 2021 Reading Time: < 1 minute

DTN is continuously reviewing our data and services to meet the needs of our customers. If you are interested in an exchange that we don’t currently offer, please email us (at [email protected]) and let us know. We’ll be happy to review the request.

IQFeed IP Address

Last Updated on: March 17, 2022 Reading Time: < 1 minute

DTN has relocated it’s Data Centers to Chicago, IL. This will place our operations closer to the Chicago-based exchanges and to major communication trunklines for other exchanges IQFeed IP Ranges: 12.36.218.128 – 12.36.218.254 (CIDR: 12.36.218.128/25) Ports: 60000 – 60060 The login.interquote.com will continue to be the IQFeed connection address with the above underlying values.

Is there a referral program?

February 12, 2021 Reading Time: < 1 minute

For a customer referral leading to an IQFeed subscription, DTN offers a $100 credit to apply to your DTN services. Please contact DTN IQFeed Sales for more details.

What 3rd party software do I need to use to qualify for the Exchange Fee Waivers?

Last Updated on: August 24, 2023 Reading Time: < 1 minute

Here is the list of software the CME Group has approved due to their ability to execute trades through a qualifying broker. This list will grow as the CME Group approves additional partner products. Agena Trader Amibroker ATrader Deltix Ensign Windows Investor/RT IQBroker Marex Market Analyst Market Delta Medved Trader MotiveWave MultiCharts NeoTicker Neuro Shell

What are the hours of support for DTN IQFeed Technical Support?

Last Updated on: March 7, 2022 Reading Time: < 1 minute

DTN IQFeed Technical Support is available from Monday – Friday, 12:00 a.m. – 6:00 p.m. CT

What are the technical requirements need to run DTN IQFeed?

Last Updated on: November 8, 2023 Reading Time: < 1 minute

OS: Windows 10 / 11 Processor: Intel Core i3, i5, or i7 Processor (or AMD equivalent). The faster the processor (higher GHz), the better it will perform for streaming data. Also, more CPU cores can help with historical data downloads. RAM: 4 GB minimum; 16 GB recommended (the more symbols you watch, the more RAM

What displays/apps are included with IQFeed?