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Are there any discounts for multiple-user accounts?
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Please contact DTN IQFeed Sales if you are interested in adding a large number of users to your account.

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Can I link an Excel spreadsheet to IQFeed?
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Yes, this can be done with the DDE linking capabilities of IQFeed. Click here to download instructions  

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Can I receive the discounted Non-Professional CME Globex data package if I am trading through Interactive Brokers (IB)?
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Yes! Due to high demand from IB customers who wanted a high quality data option to trade off of, we developed our own plugin to validate your IB Trading account and qualify you for the Non-Professional CME Globex data package. Please review the waiver plugin instructions for information on how to validate your funded trading

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Can I use DTN IQFeed on more than one computer at the same time?
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No. While you may install DTN IQFeed on as many computers as you wish, you can only connect with your DTN IQFeed user ID on one computer at a time. If you attempt to connect on a second computer, DTN IQFeed will be disconnected from the first computer.

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Do I have to pay any exchange fees?
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The exchanges require that we collect, in effect, “royalty” fees for data access. The rates vary depending on the exchange and the subscriber’s professional / non-professional status. We support the CME’s non-pro fee structure for qualified customers, which can reduce exchange fees to as low as $2.10. Note that most exchanges waive their fees during

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How am I billed for service?
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You are billed on the first day of every month, using the credit card provided on your account.

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How do I add exchange/services to my IQ service?
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Log into your account at https://myaccount.dtn.com Click on Existing Accounts Under your current services, click Add additional exchanges, news, add-ons The Configure Service Options page will help you to narrow down the services you are looking for Categories on the left include Stocks and Index Data, Forex Data, etc. Select the exchanges/services you want to

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How do I cancel IQFeed or any exchanges/services on my IQFeed account?
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Log into your account at https://myaccount.dtn.com Click on the link for Existing Accounts Check the Cancel Service box next to the service you wish to cancel When all your selections have been made, click the Cancel Services button at the top of selections Continue through the cancellation process to complete

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How do I change my IQ password?
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Log into your account at https://myaccount.dtn.com Click on Change Password Enter your old password Enter your new password (twice) Click on Change Password

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How do I qualify for or complete the CME Exchange Fee Waiver?
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The CME Globex waiver program requires three things: The user must have a fully funded trading account with a qualified participating broker The user must be using a 3rd party software that runs with IQFeed and can execute trades through their broker The user mus qualify as a non-professional trader If your broker is Interactive

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