| Time | Category | Incident Description | Status |
|---|---|---|---|
| June 3, 2024 10:56 am CDT |
NYSE AMEX exchanges | As of 10:38, NYSE equities are now updating. Investigation is still ongoing. | In Progress |
| June 3, 2024 10:41 am CDT |
NYSE AMEX exchanges | There appears to be an issue with data from NYSE and AMEX starting at about 9:25. We are investigating. | Investigation |
| October 31, 2023 8:57 am CDT |
IQFeed | No reported issues | Operational |
| October 25, 2023 2:08 pm CDT |
IQFeed/ProphetX connectivity issues | We determined that the internet connectivity issues yesterday were outside of the DTN network, and disproportionately affected users in the southeast. All issues seem to be resolved at this time. | Archived |
| October 24, 2023 11:32 am CDT |
IQFeed/ProphetX connectivity issues | We are investigating internet connectivity issues at the Chicago Data Center, affecting ProphetX and DTNIQ products. | Archived |
| September 25, 2023 9:23 am CDT |
Data Disruption | DTN's Chicago internet circuit was down between 1:55 a.m. and 2:47 a.m. CT. While everything is currently working as intended, our Network team is still investigating the root cause. | Archived |
| January 26, 2023 12:17 pm CST |
IQFeed | No Reported Issues | Archived |
| January 4, 2023 9:21 am CST |
IQFeed Connection Issue | The connection issue has been resolved that impacted some of our IQFeed users. Please contact Customer Support if you are still experiencing the issue. We thank you for your patience and understanding while we resolved the connection issue. | Archived |
| January 1, 2023 5:36 pm CST |
IQFeed Connection Issue | The DTN Network team will be making a routing change Sunday evening to help isolate and possibly remedy the problem affecting some users connecting to IQFeed. We sincerely apologize to any user experiencing the connection issue and are working to resolve as soon as possible. | Archived |
| December 29, 2022 10:14 am CST |
IQFeed | Our Network team continues to investigate connection issues affecting some IQfeed users. We apologize for the inconvenience and are working diligently to resolve. | Archived |